NCSL Legislative Video Resource Center

For sheer magnitude and breadth of information at its disposal, search engines such as Google can challenge any database. Breadth and magnitude of results, however, do not always lend themselves to speedy and precise searching. Explore advanced Google operators through discussion and example and learn to hack a Google URL in order to send customized advanced Google searches to others.

Global pandemic, protests and incident response: The year 2020 revealed the value of preparing for a crisis. And for those who must communicate during crises—whether internal or external—it helps to plan ahead. Explore the elements of a solid crisis communications plan, including best practices for when and how to gather and deliver accurate information during challenging situations, complete with real-world examples faced by the Washington Legislature.

State capitols are not only “the people’s house,” they are vibrant, busy workplaces for legislators and staff. But in the age of COVID-19, physically working under the dome can require operating under often-evolving guidance, protocols or rules. Sean Sullivan, chief human resources officer for the Society for Human Resource Management (SHRM), gives guidance and shares insights about what human resources professionals and legislative decision-makers need to know to successfully help employees, public officials and others return, or continue to operate in, their workplaces.