NCSL Legislative Video Resource Center

The NCSL Video Resource Center is a collection of recorded webinars accessible for on-demand learning.

De-escalation Techniques for the Legislature

Dan Billings, who has spent 27 years investigating, researching, mitigating and teaching topics on workplace violence, teaches how to focus on de-escalation techniques to consider when dealing with potentially violent people you may encounter within and outside the legislature.

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Produced by: LRL Produced by: NLSSA

From Chaos to Collaboration: Discovering Consensus Among Competing Interests

Legislators and staff are often faced with the challenge of making, or helping to make, decisions that satisfy diverse constituencies with competing interests. Learn about both the art and science behind finding consensus to address challenging public policy issues by exploring effective methods and proven techniques that produce agreement to policy challenges. Participants will walk away with new tools and skills for creating consensus among diverse interest groups.

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Produced by: LSPA

The American Court System

Learn the basics of how a case proceeds through the courts and how the federal and state court systems are organized.

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Produced by: RELACS

Public Service in Difficult Times

The public sector, legislatures included, has faced intense criticism and scarce resources for many years now. However, there are techniques available to public employees to not only cope with these challenges but to thrive. Explore various ways in which legislative staff can expand their capacity and practice self-care in challenging times. The key is to transform our mindset from one that is in “survival mode” to one that seeks ways to be helpful and solution oriented.

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Produced by: LRL

Speaking with Authority

Learn to increase self-awareness and personal brand when communicating daily. Whether you are a legislator headed into session or a legislative staffer gearing up for January, we all need to be concise, clear and credible. Ditch those phrases and words that undermine your authority, and replace them with words that have impact making you the expert. Speakers include communications expert Catherine Johns.

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Produced by: YNP
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