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NCSL Legislative Video Resource Center

The NCSL Video Resource Center is a collection of recorded webinars accessible for on-demand learning.

Constituent Comms: Disgruntled - How to Navigate Difficult Conversations

How do you best navigate the stressful world of the legislature? Join us to learn more about maintaining civility and the latest deescalation techniques.

Moderator: Cat Chrobak, Policy Associate, National Conference of State Legislatures
Speaker: Michelle Palladini, Deputy Chief of Police, Norfolk, Massachusetts Police Department