Constituent relations management, or CRM, tools can help legislators and staff make sense of all the information they receive and maintain, track and report on constituent interactions. Join us as staff dive into and showcase the CRM systems used by their members.

• Moderator: William Clark, Program Principal, National Conference of State Legislatures
• Speaker: Erin Patterson, Senior Director, Strategic Initiatives & Partnerships, Schoolhouse Connection
• Speaker: Joseph Theis, BLR Administrator, Arkansas General Assembly
• Speaker: Ken Zalewski, Manager of Application Development, New York Legislature
• Speaker: Kevin Qualls, Legislative Applications Developer, Arkansas General Assembly
• Speaker: Nate Frank, System Programmer, New York Legislature
• Speaker: Stephanie Loggins, Applications Support Specialist, Arkansas General Assembly