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NCSL Legislative Video Resource Center

The NCSL Video Resource Center is a collection of recorded webinars accessible for on-demand learning.

Produced by: LSPA

Dealing With Difficulty: Converting Stakeholders and Colleagues Into Allies and Partners

Work inside legislatures invariably brings conflict—whether it be within our own offices, with other legislators or agencies, or with and among external stakeholders. Even if the conflict itself is inevitable, our approach to mitigating, managing and resolving it need not consume so much time and energy. Learn from Larry Schooler, who uses his background and expertise in mediation and conflict management, to guide you through a new approach to conflict resolution, both for your internal team and with competing public interests. You will learn how best to analyze conflict and how to tailor your approach, as well as how to create conditions for less conflict or conflict with less severity.

Produced by: LSPA

Blurry Boundaries in Public Sector Social Media: Defining Clear Interaction Protocols

The open and connected nature of the internet allows us to easily exchange information, yet it also poses challenges with access and control. Employees represent not only their personal and social selves online, but also their professional selves and work for employers who also have these layers of interaction. Where do the boundaries exist to protect the key parties involved in these information exchanges? And who sets these boundaries and determines the rules associated with them? Speakers include Kristen Walker, California State University Northridge.

Produced by: LSPA

Beyond the Hashtag: Effective Two-Way Communications With Constituents

Whether during a fast-moving legislative session or a lull in action at the state capitol, constituents and legislators want to be in touch. But how do we effectively stay in contact with constituents in a way that makes them feel connected, involved and influential? Explore key questions and some cutting-edge techniques that can help keep your legislators and constituents better connected and better able to help one other tackle difficult issues both during and outside of session.

Produced by: LSPA

From Chaos to Collaboration: Discovering Consensus Among Competing Interests

Legislators and staff are often faced with the challenge of making, or helping to make, decisions that satisfy diverse constituencies with competing interests. Learn about both the art and science behind finding consensus to address challenging public policy issues by exploring effective methods and proven techniques that produce agreement to policy challenges. Participants will walk away with new tools and skills for creating consensus among diverse interest groups.

Produced by: LSPA

Writing for the Legislative Audience

Learn some of the challenges involved in conveying complex information to busy readers and understand how they actually learn such information.

Produced by: NALFO Produced by: LINCS Produced by: NALIT Produced by: LSPA Produced by: NLPES Produced by: RELACS Produced by: LRL Produced by: NLSSA Produced by: LSCC