NCSL Legislative Video Resource Center

Whether during a fast-moving legislative session or a lull in action at the state capitol, constituents and legislators want to be in touch. But how do we effectively stay in contact with constituents in a way that makes them feel connected, involved and influential? Explore key questions and some cutting-edge techniques that can help keep your legislators and constituents better connected and better able to help one other tackle difficult issues both during and outside of session.

Legislators and staff are often faced with the challenge of making, or helping to make, decisions that satisfy diverse constituencies with competing interests. Learn about both the art and science behind finding consensus to address challenging public policy issues by exploring effective methods and proven techniques that produce agreement to policy challenges. Participants will walk away with new tools and skills for creating consensus among diverse interest groups.

The public sector, legislatures included, has faced intense criticism and scarce resources for many years now. However, there are techniques available to public employees to not only cope with these challenges but to thrive. Explore various ways in which legislative staff can expand their capacity and practice self-care in challenging times. The key is to transform our mindset from one that is in “survival mode” to one that seeks ways to be helpful and solution oriented.