Dealing With Difficulty: Converting Stakeholders and Colleagues Into Allies and Partners
Work inside legislatures invariably brings conflict—whether it be within our own offices, with other legislators or agencies, or with and among external stakeholders. Even if the conflict itself is inevitable, our approach to mitigating, managing and resolving it need not consume so much time and energy. Learn from Larry Schooler, who uses his background and expertise in mediation and conflict management, to guide you through a new approach to conflict resolution, both for your internal team and with competing public interests. You will learn how best to analyze conflict and how to tailor your approach, as well as how to create conditions for less conflict or conflict with less severity.