NCSL Legislative Video Resource Center

The NCSL Video Resource Center is a collection of recorded webinars accessible for on-demand learning.

Professional Development

Planning for Audits/Evaluations and Developing Findings

Join a discussion of critical areas in planning an audit or evaluation, review the elements of a finding, and explore the differences between good and bad findings.

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Produced by: NLPES

The ABCDE Method: A Tool for Maximizing Productivity

Gain one more tool in your productivity toolbox when you hear from renowned NCSL trainer Curt Stedron, as he explains the concept behind and how to use the ABCDE Method to increase not only personal but also office-wide productivity. Then hear from Heather Koszka, capitol office director for California Senator Brian Jones (R), as she explains how she was inspired by Stedron's presentation of the method and how she has adapted and implemented the ABCDE Method on multiple levels in her office.

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Produced by: YNP Produced by: LSCC

Dealing With Difficulty: Converting Stakeholders and Colleagues Into Allies and Partners

Work inside legislatures invariably brings conflict—whether it be within our own offices, with other legislators or agencies, or with and among external stakeholders. Even if the conflict itself is inevitable, our approach to mitigating, managing and resolving it need not consume so much time and energy. Learn from Larry Schooler, who uses his background and expertise in mediation and conflict management, to guide you through a new approach to conflict resolution, both for your internal team and with competing public interests. You will learn how best to analyze conflict and how to tailor your approach, as well as how to create conditions for less conflict or conflict with less severity.

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Produced by: LSPA

Keys to an Effective Message—Story Principles, Focused Messaging and Communication Styles

It’s crunch time in the legislature and you are finishing up a big, complex project. Now you need to distill all that work into a summary to share with colleagues or constituents. Learn the keys to understanding different communication styles, identifying the main takeaway of your message and using story principles to engage your audience. Speakers include Marianna Swallow and Randy Ford.

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Produced by: LSCC

Blurry Boundaries in Public Sector Social Media: Defining Clear Interaction Protocols

The open and connected nature of the internet allows us to easily exchange information, yet it also poses challenges with access and control. Employees represent not only their personal and social selves online, but also their professional selves and work for employers who also have these layers of interaction. Where do the boundaries exist to protect the key parties involved in these information exchanges? And who sets these boundaries and determines the rules associated with them? Speakers include Kristen Walker, California State University Northridge.

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Produced by: LSPA
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