NCSL Legislative Video Resource Center

The open and connected nature of the internet allows us to easily exchange information, yet it also poses challenges with access and control. Employees represent not only their personal and social selves online, but also their professional selves and work for employers who also have these layers of interaction. Where do the boundaries exist to protect the key parties involved in these information exchanges? And who sets these boundaries and determines the rules associated with them? Speakers include Kristen Walker, California State University Northridge.

Dan Billings, who has spent 27 years investigating, researching, mitigating and teaching topics on workplace violence, teaches how to focus on de-escalation techniques to consider when dealing with potentially violent people you may encounter within and outside the legislature.

The public sector, legislatures included, has faced intense criticism and scarce resources for many years now. However, there are techniques available to public employees to not only cope with these challenges but to thrive. Explore various ways in which legislative staff can expand their capacity and practice self-care in challenging times. The key is to transform our mindset from one that is in “survival mode” to one that seeks ways to be helpful and solution oriented.